Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is handled securely through our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

WellCrestQuiet respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We prioritize the safety of your personal data and implement suitable technical and organizational safeguards to protect it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we implement robust security measures, no method of transmission over the internet is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can adjust cookie preferences in your browser. However, turning off certain cookies may affect how the site operates. For more details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only WellCrestQuiet and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you visit via links on our site.

Policy Changes

We might revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When substantial updates occur, we will update the "Last Updated" timestamp at the top of this document.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.